We are not responsible for the proper or improper use of merchandise sold. We urge you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling. We encourage and ask that you wear a helmet and take additional safety precautions as conditions dictate. Potential customers should check with your local laws before purchasing any item. Some states may have laws restricting the use of certain items on public streets. Many states have age requirements and most states require helmets and protective equipment to be worn by certain age children. Please always bike safely. Know your laws before you go biking. We will not take back items if you find your laws do not permit the item.
We stand behind the products we sell. However, we cannot be responsible, nor do we accept liability, for breakage, failure, or damage as a result of off-road use or reckless driving. Modifications are done at your own risk and we do not accept liability or responsibility arising from damage caused by installing parts or doing modifications. You should be aware that certain modifications and installation of certain parts may under certain circumstances void warrantees. Please check local and state laws before installing any product. We are not responsible for any violation due to installation of our products.
We are not responsible for any lost or stolen packages delivered. Contact the carrier to file a dispute if you believe your package is lost or stolen. We do offer signature required and full value insurance shipping which are additional charges and the customer must contact us for this service prior to us shipping the item. If signature required and full value insurance is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. Items shipped outside the United States are not returnable.
Before completing your purchase, please confirm that you have selected the correct item(s). Once an order is placed it is generally processed immediately therefore we have a no cancellation policy after an order has been placed.
Electronic Parts are non-returnable which includes all cables and adapter cables. Please select wisely when purchasing parts. We are not responsible for mis-ordered parts. Contact us for more information. All parts returns must be returned within 10 days of purchase. Returns are subject to a $9.00 return shipping fee and 15% restocking fee. The $9.00 return shipping fee will be waived if customer pays for their own shipping. Customer is responsible for returning merchandise in its original condition and packaging. For damaged or defective items please refer to our warranty policy. Refunds are processed after the item is received and tested. Refunds are provided less the return shipping fee (if applicable), and the restocking fee.
During the applicable warranty period we will replace any defective part free of charge to the end user of the part. We require all parts to be returned to us before replacing those parts. Shipping costs back to us are paid for by the end user / customer.
We expressly disclaim any responsibility for damage due to normal wear and tear for any item we sell. We make no warranty with regard to accessories, aftermarket parts, or add on parts that are not original equipment. These items may be warranted by their respective manufacturer and supplier.
At our discretion, we will remedy substantial defects in materials and workmanship by either repair or replacement.
Events discharging us from our warranty obligation include misuse or neglect, including failure to provide reasonable maintenance, unauthorized alteration, changes to programming or settings, accident, or act of God.
You agree to indemnify, defend and hold harmless us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
All prices are in United States Dollars. Free shipping when advertised only applies to the continental U.S.A. There is no free shipping on any order with a delivery address outside of the U.S.A. If you are ordering from another country you may be charged an additional amount if your payment is not in USD. Also, additional fees, taxes, duties, etc., may apply to your purchase in addition to the international shipping fee that we charge and purchasers are responsible for paying those additional fees. Items shipped outside the United States are not returnable under any circumstances. ITEMS SHIPPED OUTSIDE OF THE UNITED STATES ARE NOT RETURNABLE UNDER ANY CIRCUMSTANCES. We reserve the right to cancel any transaction at our discretion and refund you your original payment.
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